{"id":262405,"date":"2024-01-18T10:29:22","date_gmt":"2024-01-18T09:29:22","guid":{"rendered":"https:\/\/www.grapats.com\/punt-de-recollida-faqs\/"},"modified":"2025-12-15T11:43:59","modified_gmt":"2025-12-15T10:43:59","slug":"punt-de-recollida-faqs","status":"publish","type":"page","link":"https:\/\/www.grapats.com\/ca\/punt-de-recollida-faqs\/","title":{"rendered":"Punt de recollida FAQ’S"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.19.0″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#005AA1″ global_colors_info=\u00bb{}\u00bb][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.19.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.19.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.19.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.19.0″ _module_preset=\u00bbdefault\u00bb text_font=\u00bbMontserrat||||||||\u00bb text_text_color=\u00bb#555555″ text_font_size=\u00bb32px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

FAQ’S<\/p>\n

[\/et_pb_text][et_pb_toggle title=\u00bbQu\u00e8 \u00e9s el servei de recollida?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bbMontserrat||||||||\u00bb title_font_size=\u00bb17px\u00bb body_font=\u00bbMontserrat||||||||\u00bb global_colors_info=\u00bb{}\u00bb title__hover_enabled=\u00bboff|desktop\u00bb open_toggle_text_color__hover_enabled=\u00bbon|desktop\u00bb open_toggle_text_color__hover=\u00bb#00B0F0″]<\/p>\n

\u00c9s un servei que et permet recollir les compres fetes per Internet a la nau de Grapats de la Seu d’Urgell al carrer Mont (estaci\u00f3 d’autobusos).<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbQuines tarifes hi ha?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bbMontserrat||||||||\u00bb title_font_size=\u00bb17px\u00bb body_font=\u00bbMontserrat||||||||\u00bb body_text_align=\u00bbleft\u00bb body_font_size=\u00bb14px\u00bb custom_padding=\u00bb|20px||20px|false|true\u00bb global_colors_info=\u00bb{}\u00bb title__hover_enabled=\u00bboff|desktop\u00bb open_toggle_text_color__hover_enabled=\u00bbon|desktop\u00bb open_toggle_text_color__hover=\u00bb#00B0F0″]<\/p>\n

Hi ha diferents tipus de tarifes en funci\u00f3 del pes i volum:<\/p>\n\n\n\n\n\n\n\n
PAQUETS<\/strong><\/td>\nMINI<\/td>\nPETIT<\/td>\nNORMAL<\/td>\nGRAN<\/td>\nESPECIAL<\/td>\nESPECIAL PLUS<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
DIMENSIONS<\/strong><\/td>\nM\u00e0xim 20x20x20cm<\/td>\nEntre 20x20x20cm i 40x40x40cm<\/td>\nEntre 40x40x40cm i 90x90x90cm<\/td>\nEntre 90x90x90cm i 150x150x150cm<\/td>\nM\u00e9s de 150x150x150cm<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
PES<\/strong><\/td>\nM\u00e0xim 0,25kg<\/td>\nDe 0,25kg a 2kg<\/td>\nDe 2 a 5kg<\/td>\nDe 5 a 10kg<\/td>\nDe 10 a 20kg<\/td>\nM\u00e9s de 20kg<\/td>\n<\/td>\n<\/tr>\n
PREU<\/strong><\/td>\n2,00\u20ac IVA INCL\u00d2S<\/td>\n3,00\u20ac IVA INCL\u00d2S<\/td>\n5,00\u20ac IVA INCL\u00d2S<\/td>\n6,00\u20ac IVA INCL\u00d2S<\/td>\n8,00\u20ac IVA INCL\u00d2S<\/td>\nA determinar en cada cas<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

M\u00e9s de 20 quilos caldr\u00e0 negociar pr\u00e8viament a trav\u00e9s del nostre correu electr\u00f2nic info@grapats.com o el nostre tel\u00e8fon 973 36 04 26.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbPuc utilitzar totes les tarifes?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bbMontserrat||||||||\u00bb title_font_size=\u00bb17px\u00bb body_font=\u00bbMontserrat||||||||\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb title__hover_enabled=\u00bboff|desktop\u00bb open_toggle_text_color__hover_enabled=\u00bbon|desktop\u00bb open_toggle_text_color__hover=\u00bb#00B0F0″ sticky_enabled=\u00bb0″]<\/p>\n

La tarifa s’aplica autom\u00e0ticament en funci\u00f3 de la mesura i el pes del paquet<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbCom em puc donar de baixa del servei de recollida?\u00bb _builder_version=\u00bb4.19.0″ _module_preset=\u00bbdefault\u00bb title_font=\u00bbMontserrat||||||||\u00bb title_font_size=\u00bb17px\u00bb body_font=\u00bbMontserrat||||||||\u00bb global_colors_info=\u00bb{}\u00bb title__hover_enabled=\u00bboff|desktop\u00bb open_toggle_text_color__hover_enabled=\u00bbon|desktop\u00bb open_toggle_text_color__hover=\u00bb#00B0F0″]<\/p>\n

El servei de punt recollida Grapats no comporta cap cost de manteniment, nom\u00e9s es cobra quan rebem un enviament. Tot i aix\u00ed per donar-se de baixa del nostre servei nom\u00e9s cal enviar un correu a info@grapats.com sol\u00b7licitant la baixa.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbPot recollir una altra persona el meu enviament?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bbMontserrat||||||||\u00bb title_font_size=\u00bb17px\u00bb body_font=\u00bbMontserrat||||||||\u00bb global_colors_info=\u00bb{}\u00bb title__hover_enabled=\u00bboff|desktop\u00bb open_toggle_text_color__hover_enabled=\u00bbon|desktop\u00bb open_toggle_text_color__hover=\u00bb#00B0F0″]<\/p>\n

S\u00ed, sempre que s’emporti una fotoc\u00f2pia del document identificatiu o autoritzaci\u00f3 del titular del paquet. La persona que recull el paquet s’haur\u00e0 d’identificar presentant el DNI o passaport.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbAcceptem paquets amb ports o contra reemborsament?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bbMontserrat||||||||\u00bb title_font_size=\u00bb17px\u00bb body_font=\u00bbMontserrat||||||||\u00bb global_colors_info=\u00bb{}\u00bb title__hover_enabled=\u00bboff|desktop\u00bb open_toggle_text_color__hover_enabled=\u00bbon|desktop\u00bb open_toggle_text_color__hover=\u00bb#00B0F0″]<\/p>\n

No s’acceptaran paquets pels quals s’hagi de pagar un import contra reemborsament.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbPuc pagar amb targeta?\u00bb admin_label=\u00bbConmutador\u00bb _builder_version=\u00bb4.19.0″ _module_preset=\u00bbdefault\u00bb title_font=\u00bbMontserrat||||||||\u00bb title_font_size=\u00bb17px\u00bb body_font=\u00bbMontserrat||||||||\u00bb global_colors_info=\u00bb{}\u00bb title__hover_enabled=\u00bboff|desktop\u00bb open_toggle_text_color__hover_enabled=\u00bbon|desktop\u00bb open_toggle_text_color__hover=\u00bb#00B0F0″]<\/p>\n

S\u00ed.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbQu\u00e8 passa si envio un paquet sense nom ni cognoms?\u00bb _builder_version=\u00bb4.19.0″ _module_preset=\u00bbdefault\u00bb title_font=\u00bbMontserrat||||||||\u00bb title_font_size=\u00bb17px\u00bb body_font=\u00bbMontserrat||||||||\u00bb global_colors_info=\u00bb{}\u00bb title__hover_enabled=\u00bboff|desktop\u00bb open_toggle_text_color__hover_enabled=\u00bbon|desktop\u00bb open_toggle_text_color__hover=\u00bb#00B0F0″]Per pol\u00edtica d’empresa no agafem cap paquet sense nom i cognoms del destinatari.<\/span>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQ’S\u00c9s un servei que et permet recollir les compres fetes per Internet a la nau de Grapats de la Seu d’Urgell al carrer Mont (estaci\u00f3 d’autobusos).Hi ha diferents tipus de tarifes en funci\u00f3 del pes i volum: PAQUETS MINI PETIT NORMAL GRAN ESPECIAL ESPECIAL PLUS DIMENSIONS M\u00e0xim 20x20x20cm Entre 20x20x20cm i 40x40x40cm Entre 40x40x40cm i 90x90x90cm Entre 90x90x90cm i 150x150x150cm M\u00e9s de 150x150x150cm PES M\u00e0xim 0,25kg De 0,25kg a 2kg De 2 a 5kg De […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-262405","page","type-page","status-publish","hentry"],"yoast_head":"\nPunt de recollida FAQ'S - Grapats<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.grapats.com\/ca\/punt-de-recollida-faqs\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.grapats.com\\\/ca\\\/punt-de-recollida-faqs\\\/\",\"url\":\"https:\\\/\\\/www.grapats.com\\\/ca\\\/punt-de-recollida-faqs\\\/\",\"name\":\"Punt de recollida FAQ'S - 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